The Westin Turtle Bay Resort & Spa, Mauritius Balaclava | Balaclava ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Turtle Bay, Balaclava, Mauritius

“The hotel's stunning beachfront location provided us with amazing views and easy access to endless water activities, making our stay truly lovely.”view full review

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“An exceptional resort with outstanding dining and service” view full review

Top location:Highly rated by recent guests(8.6)

Check-in/Check-out

from 14:00-23:59

until 11 am

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

All visitors are offered a buffet breakfast for a fee.

There are no cribs provided in a room.

Pets are not allowed.

English, Chinese, Russian

Number of rooms:190

Former name

The Grand Mauritian Resort And Spa

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Suite

Max:

2 persons

1335 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

Junior Suite

Max:

2 persons

715 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

Junior Suite

Max:

2 persons

715 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Balaclava3300 ft

Airports

Sir Seewoosagur Ramgoolam (MRU) 37.4 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Culinary Experience

I had an really good time dining at the resort, especially at Kangan, where the food was brilliantly flavorful and truly catered to my Indian taste buds. The attentive service from Adarsh, Savinta, and Prashant made each meal nice. I loved the variety available at the main buffet, and the themed dining nights added a special touch to my stay. The gastronomic delights here made every meal feel unique and special during my vacation.

T.Jim. USA, 2024-03-15Read full review on

Relaxing Spa Escapes

The spa at the Westin Turtle Bay was a fantastic experience! I treated myself to some wonderful massages, and the ambiance was perfect for relaxation. Vedhusa was particularly great in guiding me through the treatments available. I found it to be a lovely way to unwind after a day of activities. The quality of the treatments was noticeable, providing me with a serene and refreshing experience every time.

Emily.Sarah. UK, 2024-04-30Read full review on

Luxurious Room Amenities

My room was beautifully decorated with a stunning ocean view and an expansive balcony that enhanced my stay. The spacious bathroom included a freestanding tub and a large shower area, making it a true sanctuary. Plus, the bed was incredibly comfortable, contributing to a restful night’s sleep. It was a pleasure returning to such a pristine space after my daily adventures.

David.T. Canada, 2024-05-07Read full review on

Exciting Water Activities

During my stay, I had a blast using the water sports facilities at the Boat House. The complimentary activities like snorkeling and kayaking kept me entertained every day. The staff were very knowledgeable and made sure to provide guidance for all skill levels. It was exhilarating to explore the beautiful marine life in the lagoon, definitely a highlight of my holiday!

Jim.Emily. Australia, 2024-06-12Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Private beach
Currency exchange
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Wind surfing
Diving
Snorkeling
Canoeing
Cycling
Tennis court
Badminton
Golf course
Pool tables
Table tennis
Yoga class
Sports trainer

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cribs
Babysitting/Child services
Playpen
Baby stroller
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Turtle Bay, Balaclava, Mauritius

Map view

Turtle Bay, Balaclava, Mauritius

City landmarks

Ville Valio Beach

2100 ft

Baie de l'Arsenal Ruins

2400 ft

Citron Waterfall

4200 ft

Ruins of Balaclava

3900 ft

Turtle Bay Marine Park

4000 ft

Jetty

1.5 mi

Le Goulet Beach

1.1 mi

Wedding Pergola

1.6 mi

Max Shop

1.7 mi

Aquarium

Mauritius Aquarium

2.4 mi

Turtle Bay

2.1 mi

Hindu temple

2.4 mi

Museums

L'Aventure du Sucre

4.1 mi

Coastal Road

Pointe Aux Piments Public Beach

2.6 mi

Jumbo Riche Terre

2.8 mi

Beau Plan Pamplemousses

Patrick Mavros Atelier

3.0 mi

Pamplemousses

Bras d'eau Nature Walk

2.9 mi

Bawa Jahangeer Shah

2.9 mi

Waterlily & Emily

3.0 mi

Blue Water Diving Centre Ltd

3.0 mi

Vegetable Market

3.1 mi

Lagon de Trou aux Biches Cap Malheureux

La Sorellina

3.9 mi

Sugar Museum

4.1 mi

Shivala Rd

Maheswarnath Mandir

4.2 mi

Nearby

Ville Valio Beach

2000 ft

Restaurants

Seasonal Taste at the Westin

1.2 mi

Turtle Bay

Fusion

700 ft

Turtle Bay The Westin Turtle Bay Resort and Spa

Noble House Restaurant

700 ft

Balaclava Fort Coastal Road

La Maree Beach Restaurant & Bar

2700 ft

Turtle Bay Maritim Resort & Spa Mauritius

Le Banyan Asian Fusion Restaurant

1.2 mi

Maritim Resort & Spa Mauritius

Segala

1.2 mi

Coastal Road

Reviews and Ratings

Reviews from guests about their experience.

82%

loved their spa retreat and can’t wait to return.

Spacious rooms

Excellent breakfast

Slow check-in

Poor staff attitude at reception

8.2/10

Great

Rooms

8.8

Location

8.6

Service

8.0

Dining

7.6

Naomi

United Kingdom, February 2025

7.2/10

I had a mixed experience at the hotel. While the room was spacious and well-equipped, the check-in process was painfully slow, which really set a negative tone for my stay. Breakfast was phenomenal, but there were definitely elements that could use improvement in service. Overall, I think there’s good value for money, especially with the spacious accommodations and great dining options.

Rooms

8.0

The rooms were spacious and well-equipped, providing a comfortable stay.

Service

6.0

Check-in was frustratingly slow and inefficient, and the staff attitude at reception could certainly be improved.

Location

7.0

The location offers beautiful views and a lovely atmosphere, but it's somewhat isolated, making transportation a bit of a hassle.

Dining

8.0

Breakfast was excellent, with a variety of choices, but I did experience a mix-up with tea being served in a coffee pot.

Facilities

7.0

The hotel amenities were good, with plenty of options for dining and leisure, although some maintenance issues were disappointing.

Spacious rooms

Slow check-in

Alex

United Kingdom, October 2024

9.4/10

Our stay at the hotel was truly unforgettable thanks to the attentive service and beautiful environment. The rooms were luxurious and spacious, offering stunning views and modern amenities. The variety of dining options was fantastic, though a few minor concerns prevented it from being perfect. Overall, it's a fantastic place to unwind and enjoy a holiday.

Rooms

10.0

The apartment was incredibly spacious and well-appointed, featuring a luxurious bathroom and a private terrace. It felt more like a home than a hotel room.

Service

10.0

The service was exceptional, with staff going above and beyond to make our stay special. Every request was met with a smile, and it made a significant difference to our experience.

Location

10.0

The hotel is located in a stunning area, with breathtaking views of the ocean and easy access to beautiful beaches. The overall ambiance was serene and peaceful.

Dining

8.0

Dining options were diverse and of high quality, though there were a few insects around the outdoor dining areas that could be a bit off-putting at times.

Facilities

9.0

The facilities were excellent, with plenty of options for relaxation and entertainment. The pool area was especially well-kept, providing a perfect spot to unwind.

Henry

United Kingdom, October 2024

8.4/10

We had a fantastic time at the hotel overall, enjoying the beautiful scenery and friendly staff who made our stay memorable. The rooms were spacious and well-kept, which is a huge plus. However, the dining experience left something to be desired with inconsistent quality in the restaurants. The pools were great for family fun, but the service at the pool could be improved.

Rooms

9.0

The rooms were spacious, clean, and comfortable, with excellent beds and beautiful views. Exceptionally well maintained throughout our stay.

Service

8.0

The service was mostly good, with some standout staff providing exceptional care, especially regarding special dietary needs. However, there were times when service could be slow, particularly at the restaurants.

Location

10.0

The location was stunning, with breathtaking views and beautifully manicured gardens that created a luxurious atmosphere. Plenty of activities and areas to explore around the hotel.

Dining

6.0

Dining was a mixed experience; while some meals were delightful, others, especially in certain restaurants, were disappointing. Consistency should be improved.

Facilities

9.0

Facilities were plentiful, with multiple pools and various activities for kids and adults. The spa was particularly enjoyable.

Grayson

United Kingdom, October 2024

7.2/10

My stay at the hotel was overall enjoyable with beautiful views and a serene environment. The rooms offered a great balance of comfort and cleanliness, but I did encounter some service hiccups that impacted my experience slightly. Dining options varied but could have been improved, especially in terms of availability. The location was fantastic, with easy access to various activities and amenities, but the dining reservations were a bit of a hassle. Overall, it provided a relaxing getaway with a few areas for improvement.

Rooms

8.0

The rooms were lovely, offering great views from the balcony, especially overlooking the adults' swimming pool and beach.

Service

6.0

Service was inconsistent; while some staff were super accommodating, there were moments of neglect when I needed assistance.

Location

7.0

The hotel's setting is beautiful with excellent views, although part of it had a lingering sewage odor that detracted from the experience at times.

Dining

7.0

Dining was hit-or-miss; Kangan offered fantastic Indian food, but reservations were hard to secure when the hotel was busy.

Facilities

8.0

Facilities were impressive with a great selection of activities and a beautiful spa for relaxation, though some areas felt crowded.

Andrew

United Kingdom, September 2024

9.0/10

I had a splendid stay at this luxurious hotel, with exceptional service from the staff that truly made me feel special. The breakfast with ocean views was delightful, and the dining across various restaurants was consistently high quality. However, I did face some challenges with beach bed availability and the restaurant reservation system, which could be improved for a smoother experience.

Rooms

9.0

The Junior Suite was spacious and came with a fantastic sea view, huge balconies, and an oversized bathtub that added a touch of luxury.

Service

10.0

The staff were fabulous, going above and beyond to ensure my needs were met, from the welcoming reception to the attentive service in the restaurants.

Location

9.0

The location offered breathtaking views, especially during sunsets, and despite being a bit far from the airport, the surroundings were worth it.

Dining

9.0

Dining was a highlight, with a variety of options that catered to different tastes, and the quality was notably high even for a buffet style.

Facilities

8.0

The facilities, including the spa and pool, were well-maintained, though the spa's sauna area was smaller than expected.